Denis Laflamme · Ottawa & Prescott-Russell
You know what to automate. We build it and run it.
The Agent Factory is the implementation practice. You have a plan, a ranked list of the work that repeats, and a number for what it costs you every week. This is where that plan stops being a document and starts being something that runs on its own.
ENFR Built, documented and supported in English, in French, or the mix your office already works in
SCOPED AND PRICED BEFORE ANYTHING IS BUILT · DOCUMENTED, NOT LOCKED IN · 30+ YEARS
Where this sits
The audit tells you what. This is the who.
Most people arrive here having already done the AI Audit through Claude Academy. They have the map: every repeating job in the business, priced in hours per year, ranked by what it gives back. The plan is theirs to keep, and plenty of owners run it themselves.
Some would rather it was handled. Not because the plan is hard to read, but because building it, wiring it into the tools you already pay for, and keeping it working while you run a business is a second job. That is what The Agent Factory is for.
The audit that comes first · claudeacademy.ca
The plan
Every repeating job named and priced, ranked by hours returned, in the order that pays back fastest.
It built
The assistants standing up inside your real tools, on your real data, doing your real work.
It kept working
Tools change, staff change, the business changes. Something that runs needs someone minding it.
The AI Concierge
Built once, then run for you.
When you would rather it was just handled. We build it, then we run it. The build is $1,000 to $4,000 depending on the work, then $500 to $1,500 a month to keep it running and improving.
$1,000 to $4,000, one time
Scoped from your audit, so nothing gets built that the plan did not already justify in hours. You approve what gets built before anything starts.
$500 to $1,500 a month
Kept running and improving. When a tool changes, a process shifts, or something quietly stops working, that is ours to fix rather than yours to notice.
Documented, not locked in
Everything built is written down in plain language and stays yours. If you ever want to take it in-house or hand it to someone else, there is nothing to untangle.
Not sure whether you need building or just the plan? The AI Audit comes first either way, and it is priced openly. Nothing here is quoted before we both know what the work actually is.
How it goes
Four steps, and you approve the scope before we build.
We read your audit together
Half an hour on what the plan found, and which of it is worth handing over rather than doing yourself.
You get a scope and a price
What gets built, in what order, at what cost, before anything starts. No open-ended engagements.
We build it into your tools
Inside what you already pay for. Your team is shown how it works while it is being built, not handed a manual afterward.
We keep it running
The monthly part. Watching it, fixing what breaks, and improving it as the business changes.
Who we build for
Service businesses that run on repeat work.
Trades and home services with a dispatch desk. Clinics and practices with a front desk. Brokerages, bookkeepers, small law firms, property managers, shops where the owner is still doing the admin at nine at night. The common thread is never the industry. It is that the same handful of jobs eat the same hours every week, and everybody has quietly accepted it.
The practice
Who you are actually hiring.
I have spent 30 years helping business owners save time with better technology, and I am a registered Anthropic partner. The Agent Factory is the company that work runs through. Claude Academy is where I teach it: the free book, the community, the workshops, and the audit that comes before any of this.
You will not be handed to an account manager. The person who scopes the work is the person who builds it and the person who answers when something breaks.
Contact
Start with a conversation.
No form and no gatekeeper. Email lands with me, and the calendar link books straight into my week. If you have an audit already, bring it.
Book a call
Start with the audit
The programme